Terms of Service

These Terms of Service outline the terms and conditions applicable to your access to and use of the www.lunarestlamp.com website and your purchase of our sleep lamp products. By accessing this website or completing a purchase, you agree to abide by these Terms of Service.

1. Website Service Description

www.lunarestlamp.com is a website providing online sales services for home lighting products to European customers.

We primarily offer sleep lamp lighting products to help customers create a comfortable lighting environment in their home spaces.

We strive to ensure that the product descriptions, images, prices, and related information on the website are accurate and complete. However, due to factors such as display devices and shooting environments, the actual color or appearance of the products may vary slightly.

2. Product Purchase and Order Confirmation

When you submit an order through www.lunarestlamp.com, it indicates that you wish to purchase the selected products.

After order submission:

You will receive an order confirmation email;

We will arrange product processing and delivery according to the order information;

If there are any errors in the order information, we may contact you for confirmation.

www.lunarestlamp.com reserves the right to cancel orders due to insufficient stock, incorrect pricing, incorrect information, or other reasonable reasons.

If an order is cancelled, we will process the payment in accordance with applicable regulations.

3. Billing Terms

Products sold on www.lunarestlamp.com are single-purchase items.

When purchasing sleep lamp products:

The customer pays for the corresponding product at once;

There is no automatic renewal service;

There are no periodic subscription fees;

After payment is completed, the customer will not incur any additional recurring fees.

The total order amount will be clearly displayed on the checkout page, including:

Product price;
Applicable taxes (if applicable);

Shipping fees (if applicable).

By confirming the order and completing payment, the customer agrees to pay the full amount displayed on the order page.

4. Payment Methods

www.lunarestlamp.com supports online payment methods that are in line with European consumer habits.

During the payment process, your payment information will be processed through a secure payment service.

We do not retain your complete bank card information.

All payments must be completed before order processing.

5. Product Ownership

Ownership of all products sold through www.lunarestlamp.com transfers to the customer upon the following conditions being met:

The customer completes payment for the order;
The product is delivered to the customer according to the order information.

Prior to product delivery, ownership remains with www.lunarestlamp.com or the relevant sales entity.

The customer obtains the legal right to use the purchased physical product, but does not obtain ownership of the www.lunarestlamp.com brand name, trademarks, website content, images, text materials, or other intellectual property rights.

No individual or organization may copy, modify, commercially use, or distribute the content on the www.lunarestlamp.com website without permission.

6. User Responsibility

By using the www.lunarestlamp.com website, you agree to:

Provide true and accurate order information;
Safeguard your account information (if applicable);
Not use the website for any illegal activities;
Not attempt to interfere with the normal operation of the website.

If a user violates relevant laws and regulations or these Terms of Service, we reserve the right to restrict or terminate the relevant services.

7. Delivery Service

We provide product delivery services for customers in Europe.

Order processing time, shipping time, and logistics information will be provided on the relevant pages of the website or in the order confirmation email.

During the delivery process, we may provide the logistics service provider with necessary information, including:

Recipient’s name;

Delivery address;

Contact information;

Order information.

To ensure the order is delivered successfully.

8. Returns and Refunds

www.lunarestlamp.com respects the rights of European consumers.

European consumers may have the right to withdraw their purchase if applicable laws require it.

Regarding:

Return period;

Return conditions;

Refund process;

Refund time;

Please see the “Return Policy” page on the website.

9. Product Usage Instructions

Customers should use the sleep lamp correctly according to the product instructions.

Due to differences in environment, usage, and individual needs, product experience may vary.

www.lunarestlamp.com is not liable for problems caused by improper use, incorrect installation, or violation of product instructions.

10. Intellectual Property

All content on the www.lunarestlamp.com website, including but not limited to:

Website design;
Brand name;
Product images;
Product descriptions;
Page text;

is the property of www.lunarestlamp.com or the relevant rights holders.

It may not be copied, reproduced, or used for commercial purposes without written permission.

11. Limitation of Liability

To the extent permitted by law, www.lunarestlamp.com shall not be liable for indirect losses caused by:

User misuse of the product;
Delays in delivery due to uncontrollable factors;
Third-party service interruptions;
Problems caused by user violation of relevant regulations.

These Terms will not affect the mandatory consumer rights enjoyed by European consumers under the law.

12. Modification of Terms

www.lunarestlamp.com reserves the right to update these Terms of Service in accordance with business adjustments or changes in laws and regulations.

The updated terms will be published on the website, indicating the latest update time. By continuing to use the website or purchase products, you agree to the updated terms.

Thank you for choosing www.lunarestlamp.com.

We will continue to provide our European customers with a comfortable and convenient home lighting shopping experience.